Please ensure Javascript is enabled for purposes of website accessibility Jump to content

Can't import presets I bought in the Marketplace - SOLVED


sinlimo
 Share

Recommended Posts

I purchased (on the Line 6 Marketplace) some presets with IR's but when I try to import them into my Helix LT, I get a message "HX Edit was unable import this preset (or, this IR) because the required license was not found.The following product packs are available from the Marketplace. *64145".

 

I logged in to my Line 6 account and can see the purchase of the presets/IR's, along with an activation code, but I can't import any of the presets.

 

I have updated Helix Edit to the most recent version, as well as my Helix LT, and nothing works to get these presets and IR's loaded.

 

Any help?

Edited by sinlimo
Marking issue as resolved
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...