ezut Posted September 19, 2019 Share Posted September 19, 2019 I can't go back to being able to choose from 8 presets. Always enter snapshots. Thanks for the help in advance. Quote Link to comment Share on other sites More sharing options...
Peter Posted September 19, 2019 Share Posted September 19, 2019 I think it's a bug, and you have to reset the global settings(FS5+6). 1 Quote Link to comment Share on other sites More sharing options...
ezut Posted September 19, 2019 Author Share Posted September 19, 2019 Completely? Then do I lose the presets? Quote Link to comment Share on other sites More sharing options...
Peter Posted September 19, 2019 Share Posted September 19, 2019 5 minutes ago, ezut said: Completely? Then do I lose the presets? Not, when you only do the globals reset. ...but it's always better to have an backup ;) Quote Link to comment Share on other sites More sharing options...
ezut Posted September 19, 2019 Author Share Posted September 19, 2019 I have already tried to restore the global. but that didn't change the situation. Quote Link to comment Share on other sites More sharing options...
Peter Posted September 19, 2019 Share Posted September 19, 2019 Then I think a complete reset(9+10) is the only way :( (then you lose your presets!) ... You can try to hit the Bank Up and Down buttons together to enter preset mode (quickly, don't hold them down). But I think, this is not the problem here. 1 Quote Link to comment Share on other sites More sharing options...
ezut Posted September 19, 2019 Author Share Posted September 19, 2019 23/5000 They succeeded. This helped. It is possible to do a Global Reset without erasing user presets by holding down FS 5&6 while powering up your Helix. Thank you. Quote Link to comment Share on other sites More sharing options...
ezut Posted September 19, 2019 Author Share Posted September 19, 2019 thanks Quote Link to comment Share on other sites More sharing options...
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