Tangledown Posted October 14, 2019 Share Posted October 14, 2019 Hi all My first post, so please be gentle. My Helix LT froze after I left the Tap/tuner button active for about 40 minutes during gig interval. when I went to start second set myHelix had froze. It won't start up now and just shows the number -28 in the top left hand corner. Any ideas anyone? Cheers! Quote Link to comment Share on other sites More sharing options...
Peter Posted October 14, 2019 Share Posted October 14, 2019 Have you try to make a reset? (5+6 on boot restores Global parameters or fs 9+10 on boot restores presets, setlists, globals and IRs (restores factory bundle) "THIS WILL OVERWRITE ALL USER PRESETS AND SETLISTS) Can you enter update mode (fs6+12) and reinstall the firmware? Otherwise I think it's a hardware problem and you have to open a support ticket. Quote Link to comment Share on other sites More sharing options...
Tangledown Posted October 14, 2019 Author Share Posted October 14, 2019 When I try these options, it tells me that it will reset parameters but doesn't actually do anything Quote Link to comment Share on other sites More sharing options...
Peter Posted October 15, 2019 Share Posted October 15, 2019 If the update mode does not work and you can not reinstall the firmware, then the only way is to send it in for repair. Quote Link to comment Share on other sites More sharing options...
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