Jzng3030 Posted November 2, 2019 Share Posted November 2, 2019 I downloaded the remote program for windows 10. I installed it with no problems, but when I try to open the program nothing happens. The Line 6 spider logo pops up then disappears .. How do I fix this, anyone had the same problem? I also have an old Iphone with the Line 6 remote app and that doesn't work either. I at least want to get the remote working on my laptop. Some one help please? The amp is up to date. 1 Quote Link to comment Share on other sites More sharing options...
jimmyd442 Posted November 2, 2019 Share Posted November 2, 2019 My spider remote On my iPhone won’t connect to/recognize my Spider V20. I’m using my iPhone charge cable and a female/female usb adaptor. Anyone else have this problem and how did you fix it? Quote Link to comment Share on other sites More sharing options...
WildVines Posted November 5, 2019 Share Posted November 5, 2019 Same problem here as OP Quote Link to comment Share on other sites More sharing options...
WildVines Posted November 5, 2019 Share Posted November 5, 2019 I talked to Cody at Line 6, he was very helpful. It appears to be some sort of issue with some Windows 10 devices, in my case, a PC. Luckily I had a Dell Windows 10 laptop and was able to get V Remote to work. Quote Link to comment Share on other sites More sharing options...
czhr10 Posted November 6, 2019 Share Posted November 6, 2019 On 11/2/2019 at 9:01 PM, jimmyd442 said: My spider remote On my iPhone won’t connect to/recognize my Spider V20. I’m using my iPhone charge cable and a female/female usb adaptor. Anyone else have this problem and how did you fix it? What kind of USB adapter? AN iPhone needs a good "camera connection kit" , attached to the iPhone, and from that "Connection kit" device a normal USB cable . The spider V30 and up amplifiers canbe connected using the charging cables straight away to connect to connector at the back of the amplifier, but the V20 needs a Camera connection kit and an USB cable ... Quote Link to comment Share on other sites More sharing options...
Jzng3030 Posted November 7, 2019 Author Share Posted November 7, 2019 I still haven't fixed the problem. I have an older laptop with windows 7 that i'll try. Sucks that the software is incompatible with so many devices.. Android, Iphone, and PC... You guys at Line 6 need to fix this .. Quote Link to comment Share on other sites More sharing options...
Jzng3030 Posted November 7, 2019 Author Share Posted November 7, 2019 On 11/5/2019 at 12:40 PM, WildVines said: I talked to Cody at Line 6, he was very helpful. It appears to be some sort of issue with some Windows 10 devices, in my case, a PC. Luckily I had a Dell Windows 10 laptop and was able to get V Remote to work. How did you get it to work on windows 10? Quote Link to comment Share on other sites More sharing options...
czhr10 Posted November 7, 2019 Share Posted November 7, 2019 18 hours ago, Jzng3030 said: How did you get it to work on windows 10? I have had no problems with this, Started with these Line 6 drivers : "Line 6 Driver2 , Version 1.91 , Released 9/13/18" download and install" Then i instaaled the "Iine 6 updater" Then connected the Spider V60 to my PC through USB Then i ran the Updater to update the V60 to V2.0 ( so now its an MKII ..) The i downloaded the newest Remote softeware and installed it with the Amp NOT connecrted. Then i connected the Spider V60 (MKII now..). then i restarted my lapto and started Spider Remote. And now alls is working fine... Quote Link to comment Share on other sites More sharing options...
Jzng3030 Posted November 9, 2019 Author Share Posted November 9, 2019 On 11/7/2019 at 8:21 AM, czhr10 said: I have had no problems with this, Started with these Line 6 drivers : "Line 6 Driver2 , Version 1.91 , Released 9/13/18" download and install" Then i instaaled the "Iine 6 updater" Then connected the Spider V60 to my PC through USB Then i ran the Updater to update the V60 to V2.0 ( so now its an MKII ..) The i downloaded the newest Remote softeware and installed it with the Amp NOT connecrted. Then i connected the Spider V60 (MKII now..). then i restarted my lapto and started Spider Remote. And now alls is working fine... Tried those steps. Still not working. I'm going to try updating all the drivers for all the devices on my laptop and see if that changes anything. Quote Link to comment Share on other sites More sharing options...
Jzng3030 Posted November 9, 2019 Author Share Posted November 9, 2019 Still can't get it to work. Not sure why. I've tried uninstalling the software multiple times and re installing it. Nothing helps. I will try it on a Windows 7 laptop and see if it works. Quote Link to comment Share on other sites More sharing options...
WildVines Posted November 10, 2019 Share Posted November 10, 2019 I got it to work by installing the driver and V Remote on my Dell Laptop Quote Link to comment Share on other sites More sharing options...
Spidermanuel Posted November 14, 2019 Share Posted November 14, 2019 I've the same problem. I've installed the software both on windows 7 and on windows 10 laptop...but it doesn't work. I've solved installing the previous version of the software. It works fine. Quote Link to comment Share on other sites More sharing options...
colek98 Posted November 23, 2019 Share Posted November 23, 2019 On 11/14/2019 at 4:14 AM, Spidermanuel said: I've the same problem. I've installed the software both on windows 7 and on windows 10 laptop...but it doesn't work. I've solved installing the previous version of the software. It works fine. Is it an issue w USB2 vs USB3? Some devices don't like USB3 ports. USB3 ports are often colored BLUE for just that reason. 1 Quote Link to comment Share on other sites More sharing options...
bruce9432 Posted November 24, 2019 Share Posted November 24, 2019 Same problem of no contact. Read everything today in this thread and saw about the difference in USB ports so I switched and it started working. W10, HP ENVY laptop Quote Link to comment Share on other sites More sharing options...
Spidermanuel Posted November 26, 2019 Share Posted November 26, 2019 On 11/23/2019 at 7:10 PM, colek98 said: Is it an issue w USB2 vs USB3? Some devices don't like USB3 ports. USB3 ports are often colored BLUE for just that reason. The Spider is connected to the PC using an USB 2 cable. I don't understand why the previous version of the software works fine and the last doesn't work... Quote Link to comment Share on other sites More sharing options...
Crapton4 Posted January 2, 2020 Share Posted January 2, 2020 Same problem here. Windows 10. Starts, splash screen and just disappears. Crashes. Glad (or not) to read more people have an issue, so it is not just my PC. Line6 pls provide a fix for this pls. I have an old tablet running Android 7 and the Spider Remote works fine with same cable, same amp etc. So the bug is in the PC or PC software. Quote Link to comment Share on other sites More sharing options...
gabberzabber Posted January 8, 2020 Share Posted January 8, 2020 Having the same problem with a new Spider V 240 and a brand new Dell Win10 laptop. I opened a support ticket 3 days ago and have had no response. Quote Link to comment Share on other sites More sharing options...
BwLine6V60 Posted January 22, 2021 Share Posted January 22, 2021 I have the same problem here. Since last week I have a new Desktop tower with new Windows 10 pro and all the upgrades. Remote does not work anymore on this pc, it starts, I see the displayed spider and then disappears. Tried all updates etc. Tried several usb slots., even tried installing guitar rig 5 but that gave other problems with dll files.... Before I had Windows 10 Home Edition and then it worked properly. I soon will investigate if my old pc still works with that exe remote app.... Quote Link to comment Share on other sites More sharing options...
BwLine6V60 Posted January 22, 2021 Share Posted January 22, 2021 btw I have Spider V Mark II 60 Quote Link to comment Share on other sites More sharing options...
himynameisflo Posted January 23, 2021 Share Posted January 23, 2021 my spider remote 2.00 works fine for 1 year on win 10, but last week i got an update in windows and since then, no chance to open remote 2.00 and i think the amp sounds different with the older remote, but there is no cab options....im really really pissed about that and since that i cant use the spider V.... the amp wiithout remote control is useless.... Quote Link to comment Share on other sites More sharing options...
BwLine6V60 Posted January 25, 2021 Share Posted January 25, 2021 Hi, last Friday I promised to investigate... today I tested my old pc with windows 10 Home version 100.19041 Line 6 Updater v1.19 Installer Spider V Remote 2.00 Installer The remote works ! My new pc with Windows 10 Pro Version 10.0.19042 same Line 6 installers does not start, ... A few seconds the black cobweb with the spider appears and then it disappears! Quote Link to comment Share on other sites More sharing options...
himynameisflo Posted January 26, 2021 Share Posted January 26, 2021 yes i think thats the problem...... Ive had WIN 10 for 1 Year on my Laptop....when you upgrade to WIN 10 Pro or the newest Version the Spider Remote doesnt work anymore.... i pray that line 6 will fix this.....i dont believe that microsoft will fix that^^ My problem : I cant go back with windows Quote Link to comment Share on other sites More sharing options...
lolourlaub Posted February 8, 2021 Share Posted February 8, 2021 On 11/23/2019 at 7:10 PM, colek98 said: Is it an issue w USB2 vs USB3? Some devices don't like USB3 ports. USB3 ports are often colored BLUE for just that reason. That was exactly the problem I had. I just changed to USB2 port and the software startet. Thank you! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.