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Silence - Amp Thinks Headphones Are Plugged In, They Are Not !

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My Spider Jam is just over 1 year old, its been great so far, but today it thinks there are headphones plugged in, so absolutely no output from the speakers. I've done a factory reset, checked all the levels and tried every which way to resolve it but no joy, its not the guitars or leads as everything works fine with the Fender and Roland amps. I tried phoning the helpline, but was on hold for ages, i raised support ticket, just wondered if anyone has any ideas?

thanks 

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Absolutely nothing, here is the odd thing i noticed, if i plug something into Aux, guitar or pedal the amp display recognises it and flashes up a quick message, plug in headphones and it does not register a thing. No sound in headphones when plugged in either. So i pulled out the chassis to check connections from ribbon cables and everything, it looks fine everything is tight and in the right place, nothing chafing,or loose. 

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Very odd. I wonder if re-installing the latest software might make a difference...have you thought of trying that? 

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Yep, did that as well, the headphone out now produces output, but nothing from the the main speakers (when phones are un plugged)  

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Starting to sound like a logic board problem. Any word from your ticket? I found that I get a reply in about 48 hours or so.

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I raised it on Friday, so the weekend got in the way, hope to get something soon next week its still under warranty , but yes it seems like a chip or firmware has become corrupted 

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