I have one or more presets in a setlist I want to utilize that are giving me an error. I don't know how to remove them.
I had a setlist that was a song library of all the songs (I go a song per preset in my lists for band shows) and I was copy/pasting to clear it out to use the new preset templates I created and I get an error and my Helix screen turns blank, have to power up and its fine again. I've tried different methods to try and overwrite it.
What are my best s
I just submitted a very detailed ticket on the corrupted presets and helix freeze black screen when copying bug
I thought I would share the text I sent to line 6, it's a bit long but I hope it can help someone
I've not added here the screenshots and attachments mentioned in the text since I think they are only useful for developers to track the bug
the part in green is the procedure that in the end worked, but I think it's worth it to read it all if you're h