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Hi, I moved your post into its own topic here so it didn't get lost in the Helix forum. What type of computer/OS are you using?

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Hello, I use Tone port KB 37 but now cannot use with windows 10. I don't know why. Help me please. Thanks.

 

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That's the problem I'm having here. I'm still using Gearbox. The Line6 Monkey Updater is showing that I have a driver update. However , once downloaded I get a prompt that says I need to go to the web page and download it manually. The web page lists many update links but none for Gearbox or KB37. I'd really like to get that driver as I'm beginning to have issues using Line6 with my Ableton DAW.  

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The same thing is happening to me. I have windows 10. but Monkey won't upgrade let alone is telling me that I haven't authorized my KB37. even though i have.

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