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HX Stomp no output after update


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Thanks in advance. 


I just got a Stomp this week. Background, I'm very high level proficient on a full Helix Floor. 


It shipped with firmware 2.65. Been working on building presets for about a week. I went to update to 2.82 tonight. The update ran successfully. Yes, I did run a full backup first. After the first reboot following update, NO OUTPUT. It sees an input (tested by engaging the tuner. Left and right 1/4 jacks are not live. Neither alone or together. I've done everything. I've run the buttons 1 and 2, buttons 2 and 3, and buttons 1, 2, 3 resets. I've rolled back as far as 2.70 and re-updated to 2.82.  NO OUTPUT.  To save the initial low hanging fruit troubleshooting, yes tried different cables. It's an issue with the unit itself...sees input, but no output. Is there another reset anyone knows of? Before I return the unit, looking for help..


Any ideas? 




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