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perhenning5

Knobs issues on the board

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Hey guys, the big volume knob on my board won't work when I use the headphones, why's that?? And the knob on the left of that knob when u use to switch between different sounds amps and stuff, doesn't work either, what I mean by that is it won't scroll, it scrolls, but it won't change in between different the different amps and effects... hope u guys understand what I mean....

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For headphones volume use the Phones knob. The big volume knob is only for 1/4, XLR and digital outs.

You can change the settings for the other knob (joystick) in the global settings > preferences > Joystick encoder

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I've tried that...Joystick encoder, switching between model > and selection, but nothing changes....I can move the knob up, down and sideways, but when I scroll it, it scrolls, but, nothing happen in the display 

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If the scrolling function does not work in any menu it could be a hardware issue.

You can try a factory reset  (Holding footswitch 9+10 on boot). Don't forget to backup!

Maybe this fixes the problem, otherwise open a support ticket.

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