Thurston9 Posted March 12, 2020 Share Posted March 12, 2020 Whenever I try to switch to one certain preset, either using the footswitch or menu, the helix freezes up. What should I do to try to resolve it? Quote Link to comment Share on other sites More sharing options...
rd2rk Posted March 12, 2020 Share Posted March 12, 2020 Sounds like a corrupt preset. Delete it (copy/paste over it with a "New Preset"). Quote Link to comment Share on other sites More sharing options...
phil_m Posted March 12, 2020 Share Posted March 12, 2020 The easiest thing would be to overwrite that preset with a blank one. Quote Link to comment Share on other sites More sharing options...
Thurston9 Posted March 12, 2020 Author Share Posted March 12, 2020 How? Should I plug in USB and do it from the PC? I can't even select it right now. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted March 12, 2020 Share Posted March 12, 2020 Press the PRESET knob. Scroll to a NEW PRESET. Press SAVE. In "Destination" (fifth knob, next to SAVE) scroll to the location of the faulty preset. Press SAVE. Quote Link to comment Share on other sites More sharing options...
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