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jbgourmet

Helix Native installation

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I bought the Helix Native and not able to install it. I downloaded the installer, and when I double clikk on it, a window  with this message. pops up: “Helix Native.pkg” can’t be opened because Apple cannot check it for malicious software. I do not have any virus program on my computer. (Macbook pro MacOS Catalina). I even tried to turn internet off.

It also says the software needs to be updated at Line 6, but I clicked on the newest version after I purchased it, I dont know what to update, there is no newer version of it on Line 6.I just bought this 5 days ago.
I have a support ticket, but no answer. 
Please help...

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Click the apple icon (top left corner) Go to system preferences. Then go to security and privacy. Where it says Allow apps downloaded from......youll see the Helix info. Click open anyway

 

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