pavelo01 1 Posted April 15, 2020 Hi, HELP!!!! - yesterday i use my helix lt and everything was ok. Today when i start helix lt i lost my patches on user 4. When i try restore backup - i see this: ERROR OCCURED DURING THE RESTORE DEVICE HAS NOT BEEN INITIALIZED PROPERLY, (CODE - 8201) DO YOU WANT RETRY? 2 days ago i update my line 6 updater and one more…. when i go to user 4 presets - every presets has information - "Failed to get preset names. device has not been initialized properly. code -8201" and it replaced some other presets from user 5 and user 3 when i try to change (import or paste) on user 4 some presets there is always the same informtion : "Failed to get preset names. device has not been initialized properly. code -8201" user 1,2,3 and 5 in helix lt are ok, they dont have any information like code 8201...... Please help….. Quote Share this post Link to post Share on other sites
silverhead 8,822 Posted April 15, 2020 Since you have a system backup I would restore the factory settings on the Helix LT and then try to restore the backup again. Also, you say you installed a new version of Line 6 Updater. Did you use it? Quote Share this post Link to post Share on other sites