manuelwenger Posted April 23, 2020 Share Posted April 23, 2020 I just tried to update from 2.8something to 2.90 but the update got me an error message, and stated me to reboot and start the process all over again. Problem is HX Edit doesn't recognise my Helix LT anymore. I can't connect (tried it on two Macs one with the 2.8 version and the other with the Version I tried to update with) I only get a blank screen with the red start bar and a icon in the middle that looks like the symbol for the Knob which you can push left/right up/down. Also starting the Helix LT with FS6 + 12 holding down doesn't help. Anyone here can help me get my Helix LT up an running again ? thanks Manuel Quote Link to comment Share on other sites More sharing options...
manuelwenger Posted April 23, 2020 Author Share Posted April 23, 2020 SOLVED Thanks to the support team, great help. Make sure HX Edit is the 2.90 version and your Line 6 Updater is all the latest version Exit HX Edit and turn of the Helix Connect the Helix to your computer Restart Helix LT with Footswitch 6+12 pressed Start Line 6 Updater You should see the Helix now in your divice list and can perform the update Make sure the Computer deosnto go into sleep mode when updating, that was my problem at first. 1 Quote Link to comment Share on other sites More sharing options...
dsehulster Posted August 15, 2020 Share Posted August 15, 2020 On 4/23/2020 at 4:29 AM, manuelwenger said: SOLVED Thanks to the support team, great help. Make sure HX Edit is the 2.90 version and your Line 6 Updater is all the latest version Exit HX Edit and turn of the Helix Connect the Helix to your computer Restart Helix LT with Footswitch 6+12 pressed Start Line 6 Updater You should see the Helix now in your divice list and can perform the update Make sure the Computer deosnto go into sleep mode when updating, that was my problem at first. Thank you so much for this solution! Today I received my advanced replacement LT which came with Firmware 2.3. I went to upgrade to 2.9.2 using HX Edit and the unit bricked. I tried all the suggestions listed throughout the various threads and still was not able to connect. Then I saw your post and my unit is now running 2.9.2. Again thank you so much for this!!! Quote Link to comment Share on other sites More sharing options...
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