jcallon Posted April 23, 2020 Share Posted April 23, 2020 I upgraded laptops and put hx edit on new laptop, all it does is screenshot my background and say no device as soon as it reads my lt it closes edit and nothing happens, ive tried uninstalling and re installing and cant figure it out on my previous acer predator it worked perfectly, and I just installed helix edit 2.9 to gaming desktop and it worked perfectly any ideas on what the issue is it is very frustrating because I keep studio one and all my music files on my laptop and its nice to use hx edit on the go I was able to bring my lt to 2.9 threw line 6 updater on the laptop but edit wont open Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 23, 2020 Share Posted April 23, 2020 Is the LT connected? Have you tried different USB cables? Different USB Ports? Quote Link to comment Share on other sites More sharing options...
jcallon Posted April 23, 2020 Author Share Posted April 23, 2020 ive tried 2 cables and all 3 usb ports on the laptop....my gaming pc has same version of windows and both usb cables work with it in everyport Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 24, 2020 Share Posted April 24, 2020 Might be some help here. Towards the end of the thread they're going on about the way the drives are ordered: 1 Quote Link to comment Share on other sites More sharing options...
jcallon Posted April 26, 2020 Author Share Posted April 26, 2020 man you saved me that worked i swapped around my ssd from how they sent it new and it works now thats such a strange fault to have in a program if the computer doesnt have slot 0 occupied hx edit wont work thats crazy thanks for the help Quote Link to comment Share on other sites More sharing options...
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