peaveyfan Posted April 26, 2020 Share Posted April 26, 2020 Ok guys, something is definitely wrong with command center. I have a preset with 4 snapshots. Each snapshot has buttons 8, 9, 10, 11, set to Note, Channel 1, respective note, Vel 100, Moment. I have set these switches the same per snapshot. I set them up within a Snapshot, and then save. Go to the next Snapshot, set, and save...repeat 2 more times. Without even using the buttons, if I switch to a different Snapshot and back, ALL buttons revert back to note C3. I have read of users having this issue as far back as 6.1. Am I missing something here? Is it a bug? Do i have a bad unit? Do I need to open a support ticket? Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 26, 2020 Share Posted April 26, 2020 This was , indeed a problem previously reported and acknowledged. That was over a year ago. I don't use this function, but I worked on it and I would hope it's been fixed. I just threw together a quick 2 snapshot preset to test, and I can't get it to fail. What FW are you on? I'm on 2.91. Can you attach your preset so I can look at it? Quote Link to comment Share on other sites More sharing options...
peaveyfan Posted April 27, 2020 Author Share Posted April 27, 2020 So i have attached the command center preset. I tried once again programming this before I sent it to you. I programmed the buttons on HX Edit and on the unit itself. I tried programming the buttons per snapshot. I also tried programming just on snapshot 1, then copying to snaps2-4. All trials ended in the same result. My layout should go as follows. All buttons should be set to: COMMAND: Note MIDI CH: 1 NOTE: C#, C#3, D3, D#3 VELOCITY: 100 NOTE OFF: Momentary I will say this, it would be cool if the lights could be bright, then dim after I use them once. I want to trigger a DAW. The thinking is, each button is a song or set of songs. I would like to look at the Helix, and push the next button that is lit up. If the light is off, I know not to press that one and accidentally start a song tan gain, that we have already played. Thank you for your help. Command Central.hlx Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 27, 2020 Share Posted April 27, 2020 That preset is totally blank. OOPSIE? Try the attached preset, it's the one I threw together last night, and it still works tonight. I've only programmed Snapshots 1 & 2. MIDI NOTE.hlx Quote Link to comment Share on other sites More sharing options...
peaveyfan Posted April 27, 2020 Author Share Posted April 27, 2020 I bet I didn't save it. Try this one. One thing I noticed on your preset, your notes are different per snapshot. I don't know if that's a contributing factor or not. Command Central.hlx Quote Link to comment Share on other sites More sharing options...
peaveyfan Posted April 27, 2020 Author Share Posted April 27, 2020 I don't get it. Yours works great. I've tried it several times. It works great. I don't know what I'm doing wrong. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 27, 2020 Share Posted April 27, 2020 OK, I re-did that preset. Works fine. Are you editing on the box or in HX Edit? I use HX Edit. Command Central3.hlx Quote Link to comment Share on other sites More sharing options...
peaveyfan Posted April 27, 2020 Author Share Posted April 27, 2020 I have programmed on both the unit itself and HX Edit. What did you do to the preset? Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 27, 2020 Share Posted April 27, 2020 In Global Settings>Preferences I have Snapshot Edits set to DISCARD. I open Command Center, select snapshot 1, make all my edits, close Command Center and SAVE the preset. Repeat for each Snapshot. That's all! I have no idea if that Global Setting makes a difference. It's the way I have it for regular use, and just don't bother changing it. Opening and closing CC between snapshots is annoying, and I wish L6 would put a SAVE button in CC, but I haven't bothered posting that wish to Ideascale. If you haven't already, you might want to update to 2.91. IF you follow the directions, it really is painless. Other than that, I dunno what to say, other than they appear to have fixed the problem. Or we're in a period of favorable planetary alignment here in Denver... :-) Quote Link to comment Share on other sites More sharing options...
silverhead Posted April 27, 2020 Share Posted April 27, 2020 12 minutes ago, rd2rk said: In Global Settings>Preferences I have Snapshot Edits set to DISCARD. I open Command Center, select snapshot 1, make all my edits, close Command Center and SAVE the preset. Repeat for each Snapshot. That's all! I have no idea if that Global Setting makes a difference. .. Yes it makes a difference. If you set Snapshots Edit to Recall you won't have to SAVE the preset after editing each snapshot. You can just SAVE the preset once, after you've finished all snapshot edits. Give it a try. Note: You may want to set it back to Discard after your editing session. Sometimes the Recall setting can play havoc when playing live. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 27, 2020 Share Posted April 27, 2020 9 minutes ago, silverhead said: Yes it makes a difference. If you set Snapshots Edit to Recall you won't have to SAVE the preset after editing each snapshot. You can just SAVE the preset once, after you've finished all snapshot edits. Give it a try. Note: You may want to set it back to Discard after your editing session. Sometimes the Recall setting can play havoc when playing live. I'm aware of the difference between DISCARD and RECALL. I've used RECALL in the past, and it most definitely is more convenient. I'm just looking for some reason why OP has a problem that I don't, and that's about the only thing I could think of. When OP's problem first came to my attention about a year ago, I was probably using RECALL to troubleshoot (since that person had a more complicated configuration), and I saw the same problem. I suppose I could test it, but since I don't normally use these kind of configurations, it's just not a high priority for me. If OP switches from RECALL to discard and that solves the problem, I'll accept that as proof. Or, if this #^$*%@ lock-down continues, I may test it to prevent death by boredom....:-) 1 Quote Link to comment Share on other sites More sharing options...
peaveyfan Posted April 27, 2020 Author Share Posted April 27, 2020 So, a couple of things. 1. rd2rk, I was born in Denver. I'll be in Larkspur in July, wold love to shake your hand. 2. Updated to 2.91 yesterday before I sent you the preset. 3. Snaps are set to Discard. What's weird is I just reprogrammed them and they seem to be working. Ya got me. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 27, 2020 Share Posted April 27, 2020 3 minutes ago, peaveyfan said: What's weird is I just reprogrammed them and they seem to be working. Ya got me I HATE when that happens! 2 minutes ago, peaveyfan said: rd2rk, I was born in Denver. I'll be in Larkspur in July, wold love to shake your hand. Let me know. Quote Link to comment Share on other sites More sharing options...
peaveyfan Posted April 29, 2020 Author Share Posted April 29, 2020 Are you any good with routing to use the Helix as an interface for running tracks? Quote Link to comment Share on other sites More sharing options...
rd2rk Posted April 29, 2020 Share Posted April 29, 2020 1 hour ago, peaveyfan said: Are you any good with routing to use the Helix as an interface for running tracks? Specific question? Quote Link to comment Share on other sites More sharing options...
peaveyfan Posted April 29, 2020 Author Share Posted April 29, 2020 I want to stream live to fb. This past week I ran 4 mono paths. Guitar, mic, track, click. All went to fb except click. All went to my headphone mix. P1 Guitar in - multi out P2 Track R1 in - multi out P3 Min in - multi out P4 Click R2 in 1/4 out I am wanting to run stereo guitar and track. Plus still have mic and click, with click still coming to only my headphobe mix. Quote Link to comment Share on other sites More sharing options...
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