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masciolib

Helix 2.90 Problems

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Okay, so I am fairly new to using my Helix Rack, I got it back in January. I updated my Helix Rack to 2.90 the other day and I have been having constant problems that do not seem to be getting resolved... if anything they are getting worse.

 

I use my Helix as part of my guitar rig, using the 4CM to hook up the Helix to my amp, and then the helix is MIDI controlling the amp as well. I have an external noise gate that my guitar goes into first before the Helix if that helps too. Before updating to 2.90, everything worked perfectly, I never had a hiccup. Ever since I updated to 2.90, my Helix has been freezing on me and is not recognizing an input, which then disables the built-in tuner. I have tried unplugging everything and plugging it back in, I did a hard-boot and mass reset, but nothing is working. All I have been doing is shutting the Helix on and off about 10 times before it starts to actually work and I am SICK of it.

 

Does anyone have any idea on what I should do???

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There was a hotfix patch released, 2.91, that you should install.

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