girgolguit Posted May 7, 2020 Share Posted May 7, 2020 I was doing the latest helix 2.91 update. All was going well and when the green progress line was halfway across it's path the download quit and left my helix with a blank screen. Now trying to update fails every time. The helix screen remains blank. If I hold down buttons 6 and 12 the screen stays blank. The updater still "sees" the helix to begin the upgrade. If I don't hold down buttons 6 and 12 a thin red line progresses across the helix screen and the unit appears to be caught in some kind of a loop. Quote Link to comment Share on other sites More sharing options...
cgar18 Posted May 7, 2020 Share Posted May 7, 2020 Helix edit is what updates the helix now you have to update edit backup your setting then update thru helix edit. https://line6.com/software/index.html Quote Link to comment Share on other sites More sharing options...
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