Julian6127 Posted May 18, 2020 Share Posted May 18, 2020 Has anyone experienced difficulties with the Helix LT display ? Mine stopped working 2 days ago , and i purchased it in jan 2018 , and had it shipped to me , got it 2 months later too.But from then on , it was smooth sailing , until now. I do not know what to do about warranty issues and service , because i live in Suriname ,South America. is there any way to get this fixed ? also , i am very careful with this unit , it hasn't fell , or gotten any sort of bump that could lead to the screen not working. it's only been about two years Quote Link to comment Share on other sites More sharing options...
lungho Posted May 20, 2020 Share Posted May 20, 2020 You will need to contact support to verify your warranty and see what your service options are. Being in South America, it looks like you are going to have 2 options. For web support, open a ticket online, or for phone support, you will have to contact a distributor in your area. Click the link below to get more info. https://line6.com/support/tickets/ 1 Quote Link to comment Share on other sites More sharing options...
Julian6127 Posted May 20, 2020 Author Share Posted May 20, 2020 Thanks for the advice , i have already opened a ticket. so awaiting reply now Quote Link to comment Share on other sites More sharing options...
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