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Julian6127

helix LT display not working

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Has anyone experienced difficulties with the Helix LT display ? Mine stopped working 2 days ago , and i purchased it in jan 2018 , and had it shipped to me , got it 2 months later too.But from then on , it was smooth sailing , until now. I do not know what to do about warranty issues and service , because i live in Suriname ,South America. is there any way to get this fixed ? also , i am very careful with this unit , it hasn't fell , or gotten any sort of bump that could lead to the screen not working. it's only been about two years 

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You will need to contact support to verify your warranty and see what your service options are.  Being in South America, it looks like you are going to have 2 options.  For web support, open a ticket online, or for phone support, you will have to contact a distributor in your area.  Click the link below to get more info.

 

https://line6.com/support/tickets/

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Thanks for the advice , i have already opened a ticket. so awaiting reply now 

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