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Helix Native 1.91 Saving Bug

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I am working in Gig Performer 3.7 (the latest) on Windows 10 (1909 fully updated). Saving presets to the Library Native causes Helix Native and the Host to crash. This is true for both the VST and VST3. 

 

thanks for any help

-mark 

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This happens to me also.

 

Helix Native crashes when trying to save a preset in Cubase 10.5. It worked fine in 1.90, but in 1.91 and 1.92 it gives me an error window.

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Hi, I have the same problem, it crashes when that message should appear. Were you able to solve this?

 

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This happens all the time for me as well.

 

It happens every time a windows dialog box should open inside of native. 

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4 hours ago, xtrouble said:

This happens all the time for me as well.

 

It happens every time a windows dialog box should open inside of native. 


CUT AND PASTE FROM ANOTHER POST IN THIS FORUM

 

There seems to be a whole bunch of people on this forum complaining about Native crashing in various DAWs. I don’t have a solution, but I do have a suggestion for one and all - please raise a ticket with Line 6 Customer Support. Unless they are made aware of this by people who have found a problem, then they cannot fix it.
 

Line 6 staff generally do not monitor these forums, they are meant for user interaction.

 

If Native users haven’t, or are unable to supply a solution to this, then the best thing is report the issue.

 

Hope this helps/makes sense.

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I just saw this after replying to a different thread on the same topic.  Any luck resolving this?  I opened a ticket on this with L6 and am waiting to hear back.  

 

For me, Studio One 4 closes without any message when I copy a preset from my desktop or from another preset in Native to a new location in Native.

 

The only thing that “fixes” this is to reduce the number on instances of Native in Studio One.  I typically render my tracks fairly quickly since I have a lot of tracks per song and use Native on almost all tracks and it uses up the CPU quickly, so that’s my work around.  But there’s obviously a problem and I’m hoping for a fix!

 

Thanks!
 

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I use Reaper and it's been happening for weeks. I tried 1.90, 1.91 and 1.92. Same issue with each version. I tried changing the DPI modes and only having one instance loaded also. I opened a ticket and have been in contact with support. I sent them some error logs and waiting to hear something.

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