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Smith_moh

HX Stomp USB Static Noise

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Hi,

I just recently move to PC from Mac, and when I tried connecting my HX stomp to the PC it created this static noise that I have attached. It doesn't matter where I plug the usb cable, front and back panel or USB hub, the result is the same. This problem doesn't happen when I connected it to my Macbook so I guess that maybe I connected something wrong inside the computer or some electrical problem. If anyone can Identify the source of the problem that would be very appreciated, thank you.

HX USB NOISE.mp3

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You're most likely suffering from resource conflicts. You didn't specify your computer's hardware, but following the instructions and links below should help:

 

Disable wireless adapter!!!

Power settings on HIGH PERFORMANCE. Turn off all sleep settings. 
Turn off Windows sounds and special effects.
Disable any unnecessary audio drivers in Sound Panel.

FROM CONTROL PANEL (NOT Settings), open SYSTEM, Advanced System Settings, Advanced Tab, Performance, Settings:
Visual Effects= Adjust for best performance
Performance Options Advanced Tab – Adjust for best performance of = Background Services

Helix Sample Rate matched to DAW. Buffers 128-256 works for most machines.
 

https://support.presonus.com/hc/en-us/articles/360025279231-Optimizing-Your-Computer-for-Audio-Windows-10

https://support.focusrite.com/hc/en-gb/articles/207355205-Optimising-your-PC-for-Audio-on-Windows-10

https://www.sweetwater.com/sweetcare/articles/pc-optimization-guide-for-windows-10/

https://helpcenter.steinberg.de/hc/en-us/articles/360008589880-Windows-10-How-to-set-up-and-optimize-a-Digital-Audio-Workstation-DAW-

https://forum.ableton.com/viewtopic.php?t=222241

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