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Helix LT expression pedal crash!


Hollowman_d1
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Hello to Everybody!

 

Unfortunately I'm another one who faced with the well known problem of Helix LT pedal solidity. Now it's broken as well (( The question is addressed to those who have also faced with the the same issue and fixed that. Did Line 6 improve the pedal assembly for the last time or it stays flimsy still? That's just to know If I should expect any happiness with a new spare parts they use in an authorized service center.   

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Open up a support ticket and Line 6 will send you a replacement LT. As far as the pedal construction, the ones that failed did so because of a particular flaw in the housing. It does not affect all units. It only affected a small percentage of them, actually.

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On 6/15/2020 at 7:37 PM, phil_m said:

Open up a support ticket and Line 6 will send you a replacement LT. As far as the pedal construction, the ones that failed did so because of a particular flaw in the housing. It does not affect all units. It only affected a small percentage of them, actually.

 

Thanks! I did but they addressed me to the local distributor since I'm in Ukraine. That's not a problem for me but I'd like to now how solid is the new chassis to avoid the same problem in the future. Apart of that there is another problem... tweaking the pedal to its limits up and down doesn't change the regulated parameter to its lowest or highest value as it should be(((      

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