stoep Posted July 4, 2020 Share Posted July 4, 2020 Help. Helix is a few years old. Volume pedal only stays at 0% when i hold the heel down. Otherwise it is sort of spongy and will be 5-12% ish. Not so good for volume swells. Does it need mechanical work on the inside?? Quote Link to comment Share on other sites More sharing options...
rd2rk Posted July 4, 2020 Share Posted July 4, 2020 Which Helix? If it's the Floor there's an Allen bolt on the side of the pedal that you can tighten. If it's the LT it MIGHT be covered under warranty, even if your warranty has expired. Quote Link to comment Share on other sites More sharing options...
stoep Posted July 6, 2020 Author Share Posted July 6, 2020 its floor. Ive tried tightening and loosening bolt on side. Doesn't help. Quote Link to comment Share on other sites More sharing options...
ahrens Posted July 6, 2020 Share Posted July 6, 2020 I had that problem. I sent it to L6 and had a faulty ”board” replaced. I called support, opened a ticket and was emailed a free shipping label. The round trip took about 3 weeks. Quote Link to comment Share on other sites More sharing options...
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