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Helix Volume will not stay 0%

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Help.  Helix is a few years old.  Volume pedal only stays at 0% when i hold the heel down.  Otherwise it is sort of spongy and will be 5-12% ish.  Not so good for volume swells.  Does it need mechanical work on the inside??

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Which Helix? If it's the Floor there's an Allen bolt on the side of the pedal that you can tighten.

If it's the LT it MIGHT be covered under warranty, even if your warranty has expired.

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its floor.  Ive tried tightening and loosening bolt on side.  Doesn't help.

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I had that problem. I sent it to L6 and had a faulty ”board” replaced. 
 

I called support, opened a ticket and was emailed a free shipping label.  The round trip took about 3 weeks.

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