Kostya_M Posted July 9, 2020 Share Posted July 9, 2020 I registered it on website, updater see it, HX Edit works well. But licence manager does not see unit. What should I do? Windows 7. Quote Link to comment Share on other sites More sharing options...
phil_m Posted July 9, 2020 Share Posted July 9, 2020 You don’t need License Manager for anything having to do with the HX Stomp. Quote Link to comment Share on other sites More sharing options...
Kostya_M Posted July 10, 2020 Author Share Posted July 10, 2020 19 hours ago, phil_m said: You don’t need License Manager for anything having to do with the HX Stomp. I wanna autorize it. How I can do it then? Quote Link to comment Share on other sites More sharing options...
brue58ski Posted July 10, 2020 Share Posted July 10, 2020 I believe everything is done through HX Edit now. If it works through HX Edit you're good to go. If you want to register it, you can do that at the Line 6 website. Quote Link to comment Share on other sites More sharing options...
Julian16 Posted July 10, 2020 Share Posted July 10, 2020 i thought it works not like that, thanks for the suggestion 28 minutes ago, brue58ski said: I believe everything is done through HX Edit now. If it works through HX Edit you're good to go. If you want to register it, you can do that at the Line 6 website. Quote Link to comment Share on other sites More sharing options...
phil_m Posted July 10, 2020 Share Posted July 10, 2020 5 hours ago, Kostya_M said: I wanna autorize it. How I can do it then? Authorize what exactly? There’s nothing to authorize with the Stomp. If you’re talking about Helix Native, all of the authorization is handled inside of the plug-in. Quote Link to comment Share on other sites More sharing options...
brue58ski Posted July 10, 2020 Share Posted July 10, 2020 What he said.^^ Quote Link to comment Share on other sites More sharing options...
Kostya_M Posted July 12, 2020 Author Share Posted July 12, 2020 On 7/10/2020 at 5:57 PM, phil_m said: Authorize what exactly? There’s nothing to authorize with the Stomp. If you’re talking about Helix Native, all of the authorization is handled inside of the plug-in. Authorize HX Stomp to have discount on Helix Native. If your HX Stomp is aurhorized, you can buy Native by 99$. For example, my old POD 500X was authorized without no problems and I had some discounts too. My HX Stomp is registered but website want to have it authorized. And they said that I need to use Line 6 Licence Manager. I did not find other way to do it in HX Edit or somewhere else... Quote Link to comment Share on other sites More sharing options...
phil_m Posted July 12, 2020 Share Posted July 12, 2020 4 hours ago, Kostya_M said: Authorize HX Stomp to have discount on Helix Native. If your HX Stomp is aurhorized, you can buy Native by 99$. For example, my old POD 500X was authorized without no problems and I had some discounts too. My HX Stomp is registered but website want to have it authorized. And they said that I need to use Line 6 Licence Manager. I did not find other way to do it in HX Edit or somewhere else... No, there’s still nothing to authorize. As long as you have your Stomp registered, you’re eligible for the Native discount. The only caveat is that the discount can only be used once for each piece of hardware. So if you happened to buy your Stomp used, and the original owner used the discount, you couldn’t use it. If your Stomp is new, the discount should show up when you try to buy Native. If you’re having problems getting the discount to show up, open up a support ticket. Quote Link to comment Share on other sites More sharing options...
Kostya_M Posted July 13, 2020 Author Share Posted July 13, 2020 20 hours ago, phil_m said: No, there’s still nothing to authorize. As long as you have your Stomp registered, you’re eligible for the Native discount. The only caveat is that the discount can only be used once for each piece of hardware. So if you happened to buy your Stomp used, and the original owner used the discount, you couldn’t use it. If your Stomp is new, the discount should show up when you try to buy Native. If you’re having problems getting the discount to show up, open up a support ticket. Thanks a lot! Quote Link to comment Share on other sites More sharing options...
JimmyJamJerusale Posted November 18, 2023 Share Posted November 18, 2023 I'm having the same problem. I purchased some presets from marketplace but it says I'm not authorised to use them. Looking in my account at 'authorised devices' my stomp isn't there. To add it I need to add it via license manager but again the device isn't picked up on the scan.... Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 18, 2023 Share Posted November 18, 2023 Open a support ticket. Line 6 tech support staff will help you get it authorized. 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.