Survey Voucher

[L6UserOfHelix 0]

I completed a line 6 survey recently and was supposed to receive a 30% discount voucher for market place.   The voucher never arrived and I cannot see any way to contact Line6.   The mail is not in spam.    

 

Did anyone have a similar problem that was resolved?

 

Thanks..

 

[cruisinon2 2,626]

Tell them to put it on my tab...;)

[HonestOpinion 989]

14 hours ago, L6UserOfHelix said:

I completed a line 6 survey recently and was supposed to receive a 30% discount voucher for market place.   The voucher never arrived and I cannot see any way to contact Line6.   The mail is not in spam.    

 

Did anyone have a similar problem that was resolved?

 

Thanks..

 

 

Open a ticket or call them directly, contact information here:  https://line6.com/support/tickets/

[lungho 72]

It takes a few days.  Three days for me.  Not that I'll ever use the marketplace, but it often feels like Line 6 actually uses the data from these surveys and listens to their customers.  So I never miss an chance to tell them how great some products are, like Helix and Native, and how disappointed I am with other products....