meneerpieter Posted September 22, 2020 Share Posted September 22, 2020 Hi there, My fitst appearence here, so be kind to me:) Since a few weeks u have an HX Stomp on my pedalboard, fantastic machine! But since 2 weeks it doesn’t send out a stereo signal anymore. I use my pedalboard/HX Stomp at our local church, since the first moment i had it, i played stereo, by the usual way to put 2 jacks on the left+right output of the stomp. Nothing special so far. But since 2 weeks the sound guys @ the FOH (front of house) tell me that they don’t recieve a signal from the right output. Tried multiple jacks, switched between the left and right output, tried different DI’s, but no signal... I checked/compared some base settings with the HX Stomp of a friend, and those were no different. I use my gear very carefully, so i can truly say that i didn’t broke anything... it is only a few weeks old, it’s the limited white version, so i juist can’t believe it broke by itself... is there something in the settings that i forgot, or something else i didn’t think of? Hopefully there are some folks that can help me or send me in the right direction to solve this problem! thnx. Pieter Quote Link to comment Share on other sites More sharing options...
rd2rk Posted September 22, 2020 Share Posted September 22, 2020 If you plug in with headphones, is it stereo? Quote Link to comment Share on other sites More sharing options...
meneerpieter Posted September 23, 2020 Author Share Posted September 23, 2020 @rd2rk that gave some trouble to indeed. Now you mention, in that case the right earplug was interrupting.. it didn’t ring an alarm in my head, so i just ordered a new jack to mini jack plug. (Will arrive today/tomorrow) Is there a connection between those two? Quote Link to comment Share on other sites More sharing options...
rd2rk Posted September 23, 2020 Share Posted September 23, 2020 Sounds like you have a defective unit. Either return it for a replacement or open a support ticket. If it's under warranty I'm sure that Line6 will replace it or fix it for you. 1 Quote Link to comment Share on other sites More sharing options...
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