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meneerpieter

HX Stomp doesn’t send stereo out

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Hi there, 

 

My fitst appearence here, so be kind to me:)

 

Since a few weeks u have an HX Stomp on my pedalboard, fantastic machine! But since 2 weeks it doesn’t send out a stereo signal anymore. I use my pedalboard/HX Stomp at our local church, since the first moment i had it, i played stereo, by the usual way to put 2 jacks on the left+right output of the stomp. Nothing special so far. But since 2 weeks the sound guys @ the FOH (front of house) tell me that they don’t recieve a signal from the right output. Tried multiple jacks, switched between the left and right output, tried different DI’s, but no signal...
I checked/compared some base settings with the HX Stomp of a friend, and those were no different.

I use my gear very carefully, so i can truly say that i didn’t broke anything... it is only a few weeks old, it’s the limited white version, so i juist can’t believe it broke by itself... 

is there something in the settings that i forgot, or something else i didn’t think of? Hopefully there are some folks that can help me or send me in the right direction to solve this problem!
 

thnx. 

Pieter

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@rd2rk that gave some trouble to indeed. Now you mention, in that case the right earplug was interrupting.. it didn’t ring an alarm in my head, so i just ordered a new jack to mini jack plug. (Will arrive today/tomorrow)

Is there a connection between those two?

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Sounds like you have a defective unit. Either return it for a replacement or open a support ticket. If it's under warranty I'm sure that Line6 will replace it or fix it for you.

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