lynopaulk Posted November 9, 2020 Share Posted November 9, 2020 Hi there im looking for some help i have just got a new helix lt and i am trying to run it updater for the first time. I have installed the drivers, updater and hx edit however when i open updater there are no devices there. I have tried another usb cable that i know works and its not that the unit does mot seem to be able to communicate with my windows 10 laptop can anyone help. Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 9, 2020 Share Posted November 9, 2020 Follow the instructions. Start by installing the latest HX Edit package. It includes the compatible drivers and Line 6 Updater program. After installation, run HX Edit. You can update the firmware from there. Quote Link to comment Share on other sites More sharing options...
DBCrocky Posted November 12, 2020 Share Posted November 12, 2020 How long is your USB Cable? I was having an issue updating my Nord with a 6ft cable that worked for a printer, the software just didn't ever see that a keyboard was attached. I checked their site and they recommended trying another SHORTER cable. I dug and found a 3ft cable and it worked like a champ. Quote Link to comment Share on other sites More sharing options...
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