merdenoms74 Posted November 19, 2020 Share Posted November 19, 2020 So I just bought a JTV-69. Scanning in Workbench doesn't find it; however, I have a JTV-59, which is instantly recognised. 'Okay, maybe the '69 needs a firmware update' I think to myself. After wasting time trying to work out how to do this it seems like Line 6 has never updated Monkey to work with OS Catalina? WTF? How am I supposed to update? Help? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted November 19, 2020 Share Posted November 19, 2020 What is the latest version of Monkey do you have? Quote Link to comment Share on other sites More sharing options...
merdenoms74 Posted November 19, 2020 Author Share Posted November 19, 2020 1.78, which won't open in Catalina. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted November 19, 2020 Share Posted November 19, 2020 Log a support ticket in your account. Quote Link to comment Share on other sites More sharing options...
merdenoms74 Posted November 19, 2020 Author Share Posted November 19, 2020 Will do. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted November 19, 2020 Share Posted November 19, 2020 :) Quote Link to comment Share on other sites More sharing options...
psarkissian Posted November 19, 2020 Share Posted November 19, 2020 If you ever need servicing of you Variax,... Music Link New Zealand Servicing: Electronics,Guitars Warehouse 5-174 Marua Road Ellerslie 5, Aukland, Phone: 0064 9 5792220 Email: rogerajeffery@lycos.com Quote Link to comment Share on other sites More sharing options...
guyver1 Posted May 11, 2021 Share Posted May 11, 2021 This is very annoying as line6 keeps not fixing this issue. I can't update a shrunken because of this situation. Do they ever respond to tickets here? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted May 11, 2021 Share Posted May 11, 2021 I see that they have now. Quote Link to comment Share on other sites More sharing options...
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