jameshoy Posted December 11, 2020 Share Posted December 11, 2020 Having an issue with my HX Effects. Firmware is 3.01. When I press and the FS1 and FS4 and go into bank mode I notice that it auto scrolls through all the different presets. Is this normal? Is there a setting that is off? Is it possible to turn off bank mode all together? I find myself mainly using Preset and Snapshot mode and it would be nice to just be able to toggle between the two. I uploaded the following video to youtube to demonstrate the problem I'm encountering. https://www.youtube.com/watch?v=So_R4fei3y0 Quote Link to comment Share on other sites More sharing options...
C4TH Posted December 11, 2020 Share Posted December 11, 2020 No, you're right. I don't think that is normal. And I can't think of a setting that enables or disables that. You could try back dating to a different firmware, to see if it's a bug with 3.01. Quote Link to comment Share on other sites More sharing options...
phil_m Posted December 11, 2020 Share Posted December 11, 2020 This isn’t the expected behavior. Have you done a reset since updating? If not, I’d do that. Hold down FS7 & FS8 while powering up and then after that do a Restore from Backup. Quote Link to comment Share on other sites More sharing options...
jameshoy Posted December 11, 2020 Author Share Posted December 11, 2020 1 hour ago, phil_m said: This isn’t the expected behavior. Have you done a reset since updating? If not, I’d do that. Hold down FS7 & FS8 while powering up and then after that do a Restore from Backup. Gave the factory reset a try and the issue persists Quote Link to comment Share on other sites More sharing options...
phil_m Posted December 11, 2020 Share Posted December 11, 2020 16 minutes ago, jameshoy said: Gave the factory reset a try and the issue persists Well, I’d open up a support ticket. To me, it seems like perhaps the actuator under that switch is malfunctioning. Quote Link to comment Share on other sites More sharing options...
jameshoy Posted December 11, 2020 Author Share Posted December 11, 2020 4 hours ago, phil_m said: Well, I’d open up a support ticket. To me, it seems like perhaps the actuator under that switch is malfunctioning. I downgraded to Firmware 2.92 and it appears to have alleviated the issue. Quote Link to comment Share on other sites More sharing options...
eswart Posted December 18, 2020 Share Posted December 18, 2020 I am a new HXFX user and found exactly the same weird behaviour on my unit. Quote Link to comment Share on other sites More sharing options...
Craspek Posted February 8, 2021 Share Posted February 8, 2021 Hi Fom France, exactly the same problem after updating in 3.02 Is it a bug ? Quote Link to comment Share on other sites More sharing options...
Craspek Posted February 8, 2021 Share Posted February 8, 2021 On 12/18/2020 at 11:07 PM, eswart said: I am a new HXFX user and found exactly the same weird behaviour on my unit. Have you find a solution ? Quote Link to comment Share on other sites More sharing options...
eswart Posted February 9, 2021 Share Posted February 9, 2021 18 hours ago, Craspek said: Have you find a solution ? No. Still persisting in 3.02. I opened a ticket today and will keep you updated here. Quote Link to comment Share on other sites More sharing options...
eswart Posted February 9, 2021 Share Posted February 9, 2021 The staff confirmed that it is an official bug. Also read here: https://line6.com/support/topic/59286-more-issues-hx-effects/ Quote Link to comment Share on other sites More sharing options...
Craspek Posted February 9, 2021 Share Posted February 9, 2021 18 minutes ago, eswart said: The staff confirmed that it is an official bug. Also read here: https://line6.com/support/topic/59286-more-issues-hx-effects/ Thank you, hope they fix it Quote Link to comment Share on other sites More sharing options...
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