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Bongofish

"No device Connected" (so annoying!!)

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Hi all.

 

So I've had my line 6 Pod Go for about 4 days now and liking it. However when I try and connect it to PODgo Edit all I get is "no device connected". Even though my computer happily picks it up as a sound card and I've already done 2 recordings with it using my DAW and all works fine. But it just won't connect to the Edit program!!!

 

I'm trying to use V1.11, I've uninstalled it about 10 times , downloaded the installer again and re installed it but everytime is still the same. I've tried every USB slot my computer has and makes no difference, I just don't get it. 

 

All drivers are installed and working perfectly, I'm using it as my permeant interface now, but I can not connect to pod edit! Which really will hinder my device in the future as I won't be able to do firmware updates or load IRs! 

 

Makes no sense that the computer finds it fine and it's being used as my audio interface and to record with! Using windows 10. Any help would be greatly appreciated. 

 

Thank You. 

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Random guess, but it may be related to your DAW hogging the device.  If you turn off your DAW is it able to connect?  I'm using a Mac, so I can't tell you from direct experience, but I've add instances where it wouldn't connect if my DAW was running.  It wasn't consistent though.

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I had the same problem at first.

 

Finally used a powered hub to plug PG to computer.......problem solved.

 

Cheers

Jay

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I just bought my POD Go. When I connect the USB cable between the POD Go and the Windows 10 computer, turn on the POD Go, and launch the POD Go Edit app, it says "NO DEVICE CONNECTED." How can I fix this?

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I've mentioned elsewhere and on a Line 6 ticket that since v1.21 the connection is 'twitchy'.  I need to chase them on this as original reply not that helpful. 

 

Unplugging and reconnecting the usb cable when pod go is on can rectify sometimes ; other times I have to switch Pod Go off and on again. Also, I've had PG Edit disconnect when in use. 

 

Never had any problems in previous version.

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Hi,

 

As I wrote above, had the problem all the time when first got my Pod Go. Edit kept giving me disconnection messages all the time after a few minutes. Now I have the PG plugged into an external powered  USB hub. Problem solved, no more disconnections.

 

Cheers.

Jay

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Found a solution that fixed it for me. Go to PC USB setting and undo anything might disconnect or turn off its connection automatically during sleep mode. You should be able to go back and click on the "reconnect" button in Pod Go Edit to resume editing. 

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I had the same problem. I was using the front USB ports on my tower PC but discovered that their power was less than the rear USB port.  Apparently this is very common, is not a fault, but has to do with how some PC's wire up the front USB's. The rear ports were already 'occupied' but as I needed some more easy access front USB ports anyway, I bought a 4 way USB hub for a few pounds, and connected it via a USB cable to the rear USB port so that I now have easy access to 6 ports. Pod Go Edit now works perfectly through the rear port via the hub.  

 

If you use a laptop, a mains powered hub should solve the problem for you.

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For Windows user try this

USB DEVIEW RUN AS ADMIN and click right and uninstall device this tool uninstall the usb connection of the unit. You can click on connected colon to have all the NO connected device and uninstall them all, there is no problem with that , because when you plug again it install and reconnect

https://usbdeview.en.softonic.com/

 

Second is DEvice cleanup tool

Run as admin , you can select all the devices and remove them all

https://www.majorgeeks.com/files/details/device_cleanup_tool.html

 

you can use the  2 tools together with any problem

restart PC and retry to connect your unit

 

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Ty. Both ways not worked for me. Device removed, pluhhed again and still not working. Driver reinstall not help.

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4 hours ago, dimablaw said:

Ty. Both ways not worked for me. Device removed, pluhhed again and still not working. Driver reinstall not help.

 

Have you logged a ticket with Line 6 technical support? If not, strongly recommend you do so as they should be able to help resolve the problem.  

 

It certainly doesn't seem to be an issue with v1.30 per se as the vast majority of Pod Go users have updated with no issues.  I'd suggest there must be an issue with either your computer ( perhaps to do with your USB ports) and/ or the cable you are using.  (I think it unlikely theres an issue with Pod Go itself simply because you've had no problems with the unit itself).  Line 6 Technical Support should be able to help you identify the problem, and hopefully help you fix it.

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So I tried pc and laptop. Still no result. Going to customer service to fix it by warranty.( 2 weeks used(

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On 10/26/2021 at 7:49 PM, dimablaw said:

Its look like erors starts after update to 1.30. It works ok before

 

Yup. I updated yesterday to 1.30. It worked just fine. Today, suddenly "device not connected". So annoying.

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