brue58ski Posted March 17, 2021 Share Posted March 17, 2021 If I set the Helix so one of the row of preset buttons is presets and the other row is anything else; snap, stomp, etc. When I do this and bank down from the second bank (2A-2D) the bank it goes down to is the last bank (32A-32D) skipping the first bank (1A-1D). It doesn't skip any other banks otherwise. When I bank up from the last bank (32A-32D) It does go to the first bank (1A-1D). It doesn't skip anything when all of the buttons are presets. Before I put this in the bug reports, has anyone else experiences this? Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 17, 2021 Share Posted March 17, 2021 That’s a known issue that is already fixed and included in the pending firmware v3.10 release. 1 Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted March 17, 2021 Share Posted March 17, 2021 4 hours ago, brue58ski said: If I set the Helix so one of the row of preset buttons is presets and the other row is anything else; snap, stomp, etc. When I do this and bank down from the second bank (2A-2D) the bank it goes down to is the last bank (32A-32D) skipping the first bank (1A-1D). It doesn't skip any other banks otherwise. When I bank up from the last bank (32A-32D) It does go to the first bank (1A-1D). It doesn't skip anything when all of the buttons are presets. Before I put this in the bug reports, has anyone else experiences this? This is a well established bug from the last update. I have to believe it will be addressed in the 3.1.0 firmware release. Actually shocked they didn't roll out a quickfix for it earlier. One of the benefits I am hoping the new more streamlined firmware/HX Edit update process yields is the ability to release those kinds of fixes rapidly without subsequent pushback from users who then have upgrade problems. Update: Looks like Silverhead hit the buzzer first. Quote Link to comment Share on other sites More sharing options...
brue58ski Posted March 17, 2021 Author Share Posted March 17, 2021 Whew. Thanks. Quote Link to comment Share on other sites More sharing options...
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