rp51730 Posted April 8, 2021 Share Posted April 8, 2021 Hi Folks Just realized - not possible to connect the remote app under windows 10. I have to separate devices with different windows versions and both the same. Conection via Android device is working. Anyone else with same topic ? My feeling is that the latest windows update could be responsible, but not sure BR RP 1 Quote Link to comment Share on other sites More sharing options...
sneekpeek Posted April 8, 2021 Share Posted April 8, 2021 Hi, same problem here. Running on Win10. Worked well last weeks. Ysterday first connection problems. Today no connection anymore. Would appreciate any idea on how to solve the problem? Android app works. Thanks and BR 1 Quote Link to comment Share on other sites More sharing options...
crouchrg Posted April 9, 2021 Share Posted April 9, 2021 i have the same problem. Very aggravating! 1 Quote Link to comment Share on other sites More sharing options...
clfnole123 Posted April 9, 2021 Share Posted April 9, 2021 Yes same here. the Spider Remote App no longer recognizes my internet connection. Renders it useless basically. 1 Quote Link to comment Share on other sites More sharing options...
christian30 Posted April 9, 2021 Share Posted April 9, 2021 same for me :-( 1 Quote Link to comment Share on other sites More sharing options...
jaimito3211 Posted April 9, 2021 Share Posted April 9, 2021 The same.... any idea? 1 Quote Link to comment Share on other sites More sharing options...
soldierkahn Posted April 10, 2021 Share Posted April 10, 2021 I am currrently experiencing the same thing. had access to the internet yesterday, today its showing no internet connection detected. any suggestions? 1 Quote Link to comment Share on other sites More sharing options...
01GT Posted April 15, 2021 Share Posted April 15, 2021 On 4/8/2021 at 9:39 AM, rp51730 said: ... not possible to connect the remote app under windows 10 ... My feeling is that the latest windows update could be responsible, but not sure ... Yes, me too. Spider V 240HC with Remote 2.00 (Win 10) is still running perfectly fine, but -- just recently -- there is no longer an Internet connection acknowledged by Remote even when I have a strong Internet connection -- so Remote has no connection to "Cloud", and "My Tones" has all previously stored tones listed but is in "Offline Mode". There was a large Microsoft update that went out last Monday. I agree with the above post that I bet that MS update is what screwed everything up. (To Line 6: Are you picking up the phone to call MS to ask WTF? If MS does not issue another Windows update to fix it, then you will have to fix it with a Remote 2.01 version ... right?) 1 Quote Link to comment Share on other sites More sharing options...
Talivan Posted April 15, 2021 Share Posted April 15, 2021 Same problem here, I posted it a week ago on this forum, but on another category. Please guys rise your voices! Send tickets to Line 6 following this link: https://line6.com/support/tickets/add.html Thanks to everyone. Quote Link to comment Share on other sites More sharing options...
vt151165 Posted April 17, 2021 Share Posted April 17, 2021 Same here on a Win10 system. Has been running perfectly so far, since a couple of days no internet connection could be detected. Just opened up a ticket on line 6 homepage. Quote Link to comment Share on other sites More sharing options...
vt151165 Posted April 19, 2021 Share Posted April 19, 2021 Got answer from line 6 support: "It doesnt't work at the moment, we are currently checking this issue". Quote Link to comment Share on other sites More sharing options...
fladberg Posted April 23, 2021 Share Posted April 23, 2021 Same problem for me. Meanwhile, I use a spider remote app on my iPhone to connect to the amplifier. Works fine. Quote Link to comment Share on other sites More sharing options...
jinxjinxsen Posted April 24, 2021 Share Posted April 24, 2021 Posting it here again for visibility! Please create support tickets to raise awareness and help us all! Alright, I just figured out what is happening and got it to run. Can't believe I have to do Line6 work again.... DISCLAIMER: I don't work for Line6. This worked for me, I can not guarantee that your problem is caused by the same error. TL;DR: This is an easy to fix bug for Line6, but THEY HAVE TO DO IT! Quick fix would be changing their software from checking https://8.8.8.8 to https://dns.google.com Technical details after doing some deeper analysis: The Spider V Remote software tries to find out if it has a network connection by trying to open https://8.8.8.8.8/ (Google DNS server webpage). But somehow, Google seems to have moved around some things and is now throwing a status 404 File Not Found error. QUERY: GET https://8.8.8.8/ HTTP/1.1 Host: 8.8.8.8 Connection: Close RESPONSE: HTTP/1.1 404 Not Found Date: Sat, 24 Apr 2021 09:02:29 GMT Content-Type: text/html; charset=UTF-8 Server: HTTP server (unknown) Content-Length: 1561 X-XSS-Protection: 0 X-Frame-Options: SAMEORIGIN Alt-Svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43" Connection: close <!DOCTYPE html> <html lang=en> <meta charset=utf-8> <meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width"> <title>Error 404 (Not Found)!!1</title> ... I installed Telerik Fiddler (a proxy software to analyze HTTP requests) and configured it to # only capture Spider V Remote traffic # inspect HTTPS traffic # manipulate the response from https://8.8.8.8/ to be a static response with the normal status 200 code. # passthrough everything else And with just enabling my proxy rule I get the login form in Spider V Remote and can now login successfully. My 2 cents: Line6 should just completely remove their online check and show errors if there is no net connection. What kind of advantage does it have to query Google every 10 seconds (and why NOT EVEN THEIR OWN LINE6 SERVERS which need to be accessible anyway). Now Google moved some things around and this breaks Line6 software, great stuff. Quote Link to comment Share on other sites More sharing options...
Bob5670 Posted May 4, 2021 Share Posted May 4, 2021 Does anyone know if I can use the synergy syn1 thru my spider 240hc. I’d have to go into the input on front of amp, but would like to know if it works before spending money. Quote Link to comment Share on other sites More sharing options...
jocko3147 Posted May 17, 2021 Share Posted May 17, 2021 I'm getting so lollipoping fed up with Line 6. Get your act together. Why do we have to have these problems? Anybody want to buy a Spider V 120? I'm going to get a Spark. Quote Link to comment Share on other sites More sharing options...
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