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HX Effects 3.1 Looper ain't working after update


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Hello everyone,


I have a problem after the 3.1 update on the HX Effects. My looper doesn't work anymore. It doesn't record/playback. 

Is there anything I could do? I already performed a factory reset. Anyone here with the same problems?

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  • 3 weeks later...


I have the same problem, the diferents options of looper (6Sw Looper, 1Sw Looper and Shuffling Looper) doesn't record after update.

I reset the unit and restore from backup without results, any solution?

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Hi IdoCuperos,

I have tried it in different ways, but with 3.11 it has not been possible.

I have come to open a ticket in Line6 Support, but not been able to solve it.

Finally I have achieved it by updating to version 3.10, for now, everything works.

Thanks for your help.

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  • 2 weeks later...

This is what i've done
I made a Backup on HX Edit (V 3.10)
I updated the HX Effects to version 3.11 again.

Then perform a factory reset (be careful, will delete all user presets, IR's, globals): (hold down the footswitch Tap and 6 (to the left of tap)) , turn on HX Effects. 
Wait for "Will reset Globals and restore stock Presets" an let go.
Do not restore your backup yet!
Test looper with the factory presets only. It must work then.
If so, restore your backup afterwards and test it again.

Now, everything works correctly.




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  • 1 year later...
On 1/3/2023 at 9:29 AM, bassbokkie said:

I have exacty the same problem after upgrading to v3.50, none of the loopers are working anymore. Is this a known problem? Do I need to downgrade to a lower version?

What exactly is happening?

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  • 2 weeks later...
On 1/13/2023 at 5:21 PM, ksvetlyo said:

Hello, I have the same problem, anyone come up with a solution, runing 3.5 update on Helix LT. All my looper options are greyed out.

This may be a different issue. Greyed out options indicate that a preset’s DSP capacity is maximized - that there is insufficient DSP remaining to load the greyed out FX block. Try testing the looper using an empty preset. Does the looper work on its own?

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