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Helix Floor not available as Interface after 3.10


rbrett77
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Hi,

 

After updating to 3.10 my Helix Floor is no longer showing up under the Asio options of my DAW and other applications. My only option is Helix Stomp (?) which obviously does not connect. 

 

Can anyone assist please?

 

EDIT: Please ignore this post, I forgot to update HX Edit. Duh

Edited by rbrett77
Figured out the problem
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Yup! You got it figured out. You need to upgrade HX Edit to 3.10 first. Then, exit the program and relaunch it. HX Edit 3.10 will then prompt you that an upgrade for your Helix Floor is available. Also be sure to do a Factory Reset after the upgraded firmware is installed to your Helix Floor.

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