Hi,   I keep saying that I will stop doing this, but here we go again.   Once more from the top!   Firstly go to the "DOWNLOADS" menu at the top of this page and from  "-ALL HARDWARE-" select HELIX then go to  the "-ALL SOFTWARE-" menu item and select HX EDIT, now select your Windows system from under the "-ALL OS-" tab, the click “GO”. From the next page you can select HX Edit 3.10 for your HELIX. Then you will also need the Firmware 3.10 Flash Memory. On the page
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