Got an error while trying to get the most recent update for my Helix. It is currently on version 3.10. When I turn it on the screen reads 'Boot Failure, Entered Update Mode!'. The Helix Edit software will try to connect for a second then it will go back to saying No Device Connected. There is also a :0 symbol in the corner of the Helix screen. My helix edit software will not connect to my helix even after uninstalling it and the drivers and reinstalling. I've also tried a different cable and dif
I keep saying that I will stop doing this, but here we go again.
Once more from the top!
Firstly go to the "DOWNLOADS" menu at the top of this page and from "-ALL HARDWARE-" select HELIX then go to the "-ALL SOFTWARE-" menu item and select HX EDIT, now select your Windows system from under the "-ALL OS-" tab, the click “GO”. From the next page you can select HX Edit 3.10 for your HELIX. Then you will also need the Firmware 3.10 Flash Memory. On the page