turning knob to scroll stopped working after update to 3.11 (helix floor)
Hello,
I updated my helix yesterday and after I did the knob you turn to scroll through amps etc. has stopped working - it dose move things back and forth, and the click is working, but if I turn it it won't scroll?
I this just a fluke that as I updated my helix it broke?
Or has a setting been changed?
Or is it a bug in the firmware?
Or any kind of user error???
Any thoughts, suggestions much appreciated.
Thanks
Ma
Looks like you have tried all the usual suspects. Just in the way of clarification, when you say that changing the Joystick Encoder setting has "no effect" did you mean that you are unable to scroll through either models or blocks?
Another thing you might try is the Helix's Test Mode to get further into the hardware layer, perhaps helping to eliminate the firmware as a possible cause.
Test Mode on the Helix
First unplug every cable from the Helix - USB, XLR, Varia
