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MH421821

Helix Native cannot connect to servers *Tried everything

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I've tried everything to try to get Helix native to work. When I load it up in my daw it won't let me log in, and says "Helix native can't connect to servers" 

 

I've tried uninstalling, re-installing, manually uninstalling, disabling firewall, disabling antivirus, restarting my computer, and to no avail. I really could use some help on this topic, as it seems line 6 isn't very helpful in this field. 

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Mac? Windows? DAW? Native version? Etc....

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10 hours ago, MH421821 said:

I really could use some help on this topic, as it seems line 6 isn't very helpful in this field.


When asking for assistance on here, it’s a big help if we know exactly what computer, operating system, DAW and version number of Helix Native that you’re using.

 

Hope this helps/makes sense.

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