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HX Effects and discount on Native


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I bought an HX Effects around 2018 but didn't get around to registering it until late 2020. When I originally registered it the offer to buy Native at a reduced price came up, and I intended to take advantage of that.  But I haven't been home recording and ended up not trying to action that until yesterday.


When I logged on to my account now I'm no longer seeing Native available at the reduced price.  I am getting an option to register a device that might entitle me to the discount, but the HX Effects is already registered and that doesn't seem to be triggering the offer.  If I try to purchase Native, I'm being asked for full price.


I'm not sure what's happening.  Has the offer been withdrawn?  Or am I meant to be doing something to trigger it?


Grateful for any advice.

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