Capacitive Touch Swap/Copy not working consistently-Helix Floor

[guitarnstuff]

I have a Helix Floor. I can't get capacitive touch to select stomps consistently, I can get capacitive touch to swap stomps consistently. I can rarely get snapshots to swap or copy with capacitive touch. Is there a fix for this? Also, it there another methodology to swap or copy snapshots other than with capacitive touch?  I might try some contact cleaner on the surface of switches to see if that fixes it but also looking for other ideas too.

[datacommando]

10 hours ago, guitarnstuff said:

I have a Helix Floor. I can't get capacitive touch to select stomps consistently, I can get capacitive touch to swap stomps consistently. I can rarely get snapshots to swap or copy with capacitive touch. Is there a fix for this? Also, it there another methodology to swap or copy snapshots other than with capacitive touch?  I might try some contact cleaner on the surface of switches to see if that fixes it but also looking for other ideas too.

Hi,

 

That’s very strange, it should be possible to swap snapshots just like presets. Possibly a factory reset might blow the bugs out.

 

See the reply from “HonestOpinion” post 7 in this thread where he gives an example of using HX Edit to move the snapshots.

 

Hope this helps/makes sense.

 

Reset Options

 

Helix Floor/LT

Button Combination	Description
2	LED light Fun
3 & 4	Test Mode
5 & 6	Global reset
7 & 8	Reset setlists to factory, Keep IRs
8 & 9	Reset setlists to factory, Clear IRs
9 & 10	Reset setlists to factory, Global reset, Clear IRs
10 & 11	Upgrades existing presets to latest format
11 & 12	Clear current preset
5 & 12	Clear setlists, clear IRs, Return system settings to default
6 & 12	Safe boot mode

To use Reset Options:

• Power off the Helix
• Hold the desired button combination
• Power on the Helix
• Release the button combination

 

Please note: Buttons are numbered from top left to bottom right.

 

Edited October 18, 2021 by datacommando
Added options