rgleba Posted December 23, 2021 Share Posted December 23, 2021 Hi all, yesterday I purchased Craig Andertons multiband presets. After importing one of the into my helxi floor I can't change or save the preset like it would be "read only". I use for importaing prestes the Helix Edit and I am logged in with my account which also used when purchasing these presets. ANy idea why this happens? BR Ruediger Quote Link to comment Share on other sites More sharing options...
phil_m Posted December 23, 2021 Share Posted December 23, 2021 I believe those presets are write-protected. You should, however, be able to edit them and save an editable copy in another slot, as far as I know. Quote Link to comment Share on other sites More sharing options...
Anderton Posted December 23, 2021 Share Posted December 23, 2021 First of all, I'm really sorry to hear the multiband presets are giving you problems, but thanks very much for your support. I don't know if they're write-protected or not, but I would certainly want users to be able to modify them. They're kind of intended to be modified. I know y'all are creative types :) FWIW I've had this happen with my own presets! I created a bunch of bass presets that were not available commercially, but Helix kept telling me they were protected in some way (that little pick icon to the side). I'm trying to remember exactly what I did to fix it...I think I opened them in HX Edit, exported them as a setlist, then re-imported them. Or I might have done a mass preset drag-and-drop to the computer and bypassed HX Edit instead of doing a setlist export/import. If I can reproduce the issue, I'll post the answer here. But they've been working ever since I did whatever it was that I did. If you don't get an answer, or if Line 6 support can't help, please send a note to the support email that's exclusively for owners of my presets and eBooks, and I'll help you out. Again, my apologies. 2 Quote Link to comment Share on other sites More sharing options...
rgleba Posted December 24, 2021 Author Share Posted December 24, 2021 Hi Craig, I will try it the next days. From Line 6 I got the normal copied Q&A with release and update notes. But I have the most recent version of Helix firmware installed. Will keep you all informed. Have a Mery Christmas. Quote Link to comment Share on other sites More sharing options...
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