voxman55 Posted January 18, 2022 Share Posted January 18, 2022 There have been a number of bricking problems reported here and on other sites. I therefore asked Line 6 Support how these can be fixed and I thought it might be helpful to share their response: --------------------------- ========= Message from YGG ========= Hello voxman55. Your Line 6 Support Ticket was updated with the following message: Hi, in case of an update failure: 1. reinstall the latest version of POD Go Edit and Line 6 Updater: https://line6.com/software/ 2. boot the unit into "Update Mode": press and hold PAGE > (page right) and then power on POD Go. 3. reconnect the POD Go via USB to the computer. Use another USB cable and try different USB ports, don't connect to an USB hub. 4. shut down all Line 6 software including POD Go Edit, or any programs that use audio, like DAWs, iTunes, Spotify, video games, etc. 5. launch Line 6 Updater only and select "POD Go Unknown version", then (re-)install the latest firmware. 6. perform a factory reset on the POD Go (will delete all user patches, IRs, globals): while holding footswitches C+ D turn on POD Go. Wait for "Will reset Globals and restore stock Presets..." to appear and let go. 7. if this should fail, the same procedure should be tried again offline. For this you have to download the latest POD Go flash memory file, then launch Line 6 Updater, choose "Offline Mode", then choose the downloaded flash memory file for the update. 8. if it still fails, it needs to be tested with another computer. You can update directly from any version to the latest firmware version. In rare cases a gradual update via previous versions may help but normally that's not necessary. If none of the above should help, the unit should be checked by a service center. But please note that normally, even when an update attempt fails, the unit can be returned to operational state with the above procedure. Best regards Line 6 / Ampeg Support Europe - Line 6 Customer Service Quote Link to comment Share on other sites More sharing options...
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