Zteve23 Posted February 28, 2022 Share Posted February 28, 2022 Hello Last week I bought my Line 6 POD GO Wireless, but I areived home until today and I tested it Its great!!! But, there is an issue; when im playing after 2 - 5 min start to cut the sound or no sound. I did update firmware to 1.3 version, but nothing change. what can I do? regards Quote Link to comment Share on other sites More sharing options...
grdGo33 Posted February 28, 2022 Share Posted February 28, 2022 damn that sucks... can you switch patches when this occurs? You should open a L6 support ticket, sounds like you've got a defective unit. Quote Link to comment Share on other sites More sharing options...
voxman55 Posted February 28, 2022 Share Posted February 28, 2022 10 hours ago, Zteve23 said: Hello Last week I bought my Line 6 POD GO Wireless, but I areived home until today and I tested it Its great!!! But, there is an issue; when im playing after 2 - 5 min start to cut the sound or no sound. I did update firmware to 1.3 version, but nothing change. what can I do? regards Do you have a router near your PGW that might be interrupting the signal? Quote Link to comment Share on other sites More sharing options...
grdGo33 Posted February 28, 2022 Share Posted February 28, 2022 3 hours ago, voxman55 said: Do you have a router near your PGW that might be interrupting the signal? Good point. I assumed he was plugged in using a cable. Does the issue only occur when using wireless or also with a cable? When it's 'bugged', if you unplug the wireless controller, or plug in a cable, does it work? Try to identify if it's just the wireless and Go works when plugged in via cable... You could also try changing the settings for the cable + wireless, think there's a setting in Go to go from one to the other, so when it's bugged, if you switch the settings to cable, then switch back to wireless, does the sound come back? Quote Link to comment Share on other sites More sharing options...
Zteve23 Posted March 1, 2022 Author Share Posted March 1, 2022 On 2/28/2022 at 6:36 AM, grdGo33 said: damn that sucks... can you switch patches when this occurs? You should open a L6 support ticket, sounds like you've got a defective unit. Hello Yes, it is possible to switch patches, I dont know how to open a ticket, do you have a guideline? any link? regards. Quote Link to comment Share on other sites More sharing options...
Zteve23 Posted March 1, 2022 Author Share Posted March 1, 2022 On 2/28/2022 at 7:13 AM, voxman55 said: Do you have a router near your PGW that might be interrupting the signal? no, ... it was free Quote Link to comment Share on other sites More sharing options...
Zteve23 Posted March 1, 2022 Author Share Posted March 1, 2022 23 hours ago, grdGo33 said: Good point. I assumed he was plugged in using a cable. Does the issue only occur when using wireless or also with a cable? When it's 'bugged', if you unplug the wireless controller, or plug in a cable, does it work? Try to identify if it's just the wireless and Go works when plugged in via cable... You could also try changing the settings for the cable + wireless, think there's a setting in Go to go from one to the other, so when it's bugged, if you switch the settings to cable, then switch back to wireless, does the sound come back? Hello, I did both trials, with and without cable; its the same result. regards. Quote Link to comment Share on other sites More sharing options...
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