mgw5678 Posted May 2, 2022 Share Posted May 2, 2022 My Helix floor unit’s main screen is black, no graphics showing. The scribble streets are still working and the unit itself works, I have sound but no graphics on the main screen. I have tried a reboot to factory settings but nothing. It seems something has failed inside the unit. Has anyone experienced this issue at knows what caused it as it’s out of warranty so I’ll need to use a local tech to have it fixed. cheers Mark Quote Link to comment Share on other sites More sharing options...
mgw5678 Posted May 2, 2022 Author Share Posted May 2, 2022 Hi, I’ve just sent one in. I just wondered if anyone else has had the same problem and new what caused it. cheers Mark Quote Link to comment Share on other sites More sharing options...
silverhead Posted May 2, 2022 Share Posted May 2, 2022 Sometimes it’s a connector ribbon that has come loose inside. Since it’s no longer under warranty you might want to open it up for inspection. Just be careful and keep track of how to reassemble. Quote Link to comment Share on other sites More sharing options...
mgw5678 Posted May 2, 2022 Author Share Posted May 2, 2022 Thanks for this. I’m fortunate to know a really good tech who’s changed the foot switches several times and will probably get it up and running but it’s always good to ask the questions first so I can share other users experience. I forgot to turn it off for a couple of days and when I did turn it back on from that the screen stopped working. Wondered if it over heated. cheers Quote Link to comment Share on other sites More sharing options...
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