ljholland Posted May 8, 2022 Share Posted May 8, 2022 I bought a 69S from reverb. WB HD won’t connect on my Mac. My guess is that the firmware is old so I wanted to update it so that it can connect to WB HD. I tried using monkey on my Son’s older Mac and it sees the interface. There are two green lights. But the guitar doesn’t show up. 1/4” plug was in. I’ve also tried TRS volume on Max battery is full I’ve tried the stock CAT cable and a couple of others. I’m in the process of doing a return on Reverb but my preference would be to keep the guitar. I’ve had a 69S for years before I sold it and never had these problem so it’s not like I’m total noob when it comes to Variax. I’m just stumped. any other ideas? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted May 9, 2022 Share Posted May 9, 2022 Software side of it,... check the Downloads page to be certain your OS matches what is in the Downloads page. Hardware side of it,... could be the jack plate assembly. That would mean a trip to a service center in your area. Yes, it's a few years old. Looks like I've serviced it twice. Quote Link to comment Share on other sites More sharing options...
ljholland Posted May 9, 2022 Author Share Posted May 9, 2022 Thanks - yes - I checked the version of everything. I think this is a different guitar than you have in your records. The black one you worked on got sold (stupidly). I bought another off Reverb. The seller is getting it back soon so you'll likely see this one showing up on your bench. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted May 10, 2022 Share Posted May 10, 2022 :) Quote Link to comment Share on other sites More sharing options...
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