defactobassplayr Posted June 24, 2022 Share Posted June 24, 2022 Hello Line 6 Collaborative Community! Got an HX EFFECTS Windows 10 64bit 32Gbs RAM Last June 2021 I, tried to use FX Edit - but kept getting error -8212. Wouldn't load the patches to edit - I could see the patch names though... Support said to upgrade FW to 2.82? but couldn't get HX Updater to back up my patches - kept having errors. I did it anyway... Still couldn't get HX Edit to load my patches - same error -8212. Support said I needed to factory reset my system. Didn't have the heart to lose my patches, so I left it alone. Tried again this week (June 2022) - same problem, but I upgraded the FW to 3.15 - same -8212 error code Decided to bite the bullet and reset the system to factory (Power On+ FS6 + Tuner) - watched it reset and watched my patches GO BYE BYE STILL GOT THE SAME ERROR -8212 Any ideas or solutions that other folks have found? Thanks in advance Quote Link to comment Share on other sites More sharing options...
rd2rk Posted June 24, 2022 Share Posted June 24, 2022 Update to HX Edit v3.15. In HX Edit, lower left corner, there's a ? . Click that. Click ABOUT. You can now see BOTH the Device's FW version AND the HX Edit version. They need to match. FYI - the UPDATER only updates the FW. It does NOT update HX Edit, nor is it used to backup presets. You use HX Edit for that. EDIT: When updating the FW be sure to follow ALL of the directions EXACTLY! 1 Quote Link to comment Share on other sites More sharing options...
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