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HX Stomp Capacitive Switch Issue


jwoertz
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I received a pre-owned HX Stomp XL yesterday. Everything looks good except the top right foot switch (switch D) has no capacitive functionality. The other functions of the switch are OK. All of the other switches work fine. I flashed the firmware, turned the capacitive setting on and off a few times in the systems settings and still the same issue. Otherwise it's in brand new condition. Anyone else ever see this? Is there a way to test all of the switches? Help!

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On 7/19/2022 at 11:23 PM, jwoertz said:

I received a pre-owned HX Stomp XL yesterday. Everything looks good except the top right foot switch (switch D) has no capacitive functionality. The other functions of the switch are OK. All of the other switches work fine. I flashed the firmware, turned the capacitive setting on and off a few times in the systems settings and still the same issue. Otherwise it's in brand new condition. Anyone else ever see this? Is there a way to test all of the switches? Help!

 

Open a support ticket. These problems are not fixable via UI.

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