gvalansi Posted November 5, 2022 Share Posted November 5, 2022 I am having a problem trying to update my Helix LT with the 3.50 update. Everything was going very well, I did the corresponding back up, and when I reached 50 percent of the update I followed the instructions, the Boot faillure entered update mode appear at the display, as indicated in the instructions, but apparently the HX Edit stopped recognizing my Helix LT (!!!!) without giving me the option to complete the update. I tried to reset the LT and the HX edit, but still the same situation: the same legend appears on the display and the Edit still does not recognize my device. What should I do? Help! Quote Link to comment Share on other sites More sharing options...
AxGrinder1968 Posted November 5, 2022 Share Posted November 5, 2022 I also tried to update my HXStomp with the new 3.50 firmware. Something happened and it loaded the effects, but now all my amps are gone. The icons are there, but there is no change of sound. It is like they are turned off. I think it might be because I let the computer go to sleep during the download. My question is how can I do the new firmware download again? I've scoured the internet and can't figure it out. Quote Link to comment Share on other sites More sharing options...
datacommando Posted November 5, 2022 Share Posted November 5, 2022 On 11/5/2022 at 8:06 PM, gvalansi said: I am having a problem trying to update my Helix LT with the 3.50 update. Everything was going very well, I did the corresponding back up, and when I reached 50 percent of the update I followed the instructions, the Boot faillure entered update mode appear at the display, as indicated in the instructions, but apparently the HX Edit stopped recognizing my Helix LT (!!!!) without giving me the option to complete the update. I tried to reset the LT and the HX edit, but still the same situation: the same legend appears on the display and the Edit still does not recognize my device. What should I do? Help! Hi, Go here and follow the instructions. Hope this helps/makes sense. 1 Quote Link to comment Share on other sites More sharing options...
phil_m Posted November 5, 2022 Share Posted November 5, 2022 On 11/5/2022 at 3:11 PM, AxGrinder1968 said: I also tried to update my HXStomp with the new 3.50 firmware. Something happened and it loaded the effects, but now all my amps are gone. The icons are there, but there is no change of sound. It is like they are turned off. I think it might be because I let the computer go to sleep during the download. My question is how can I do the new firmware download again? I've scoured the internet and can't figure it out. Did you do the factory reset after the update was complete? Quote Link to comment Share on other sites More sharing options...
SaschaFranck Posted November 5, 2022 Share Posted November 5, 2022 On 11/5/2022 at 9:55 PM, phil_m said: Did you do the factory reset after the update was complete? Whoops - I should possibly add that to my other post... 2 Quote Link to comment Share on other sites More sharing options...
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