footswitch label HX Effects footswitch label controll assigned effects, but show looper commands in pedal mode

[Giffe61]

Anybody can help? There‘s no looper in the preset. Actually I can see the name of the assigned effect for a short time after pressing the footswitch, but then the label switches back to the looper command, e.g. „undo“. How would  I fix that and have the labels show the assigned effects only?

 

Thx, Giffe 

[datacommando]

On 11/13/2022 at 12:51 AM, Giffe61 said:

Anybody can help? There‘s no looper in the preset. Actually I can see the name of the assigned effect for a short time after pressing the footswitch, but then the label switches back to the looper command, e.g. „undo“. How would  I fix that and have the labels show the assigned effects only?

 

Thx, Giffe 

Hi, Giffe,

 

When weird and unexpected behaviour happens with your device, the first thing to try is a factory reset. (Make sure you have a backup of all your presets, etc., before doing this)

 

HX Effects

Button Combination	Description
Holding FS3 + MODE	Will clear all Presets and IRs
Holding FS4+FS5	Will reset Global Settings
Holding FS5+FS6	Will reset Presets only
Holding FS6+TAP	Will Perform factory restore (reset, Globals, IRs, and Presets)
Holding the right arrow ">"	Will put the unit in a fail safe update mode. Use this when the HX Effects is in an un-recoverable state

To use Reset Options:

• Power off the Helix
• Hold the desired button combination
• Power on the Helix
• Release the button combination 

If this doesn’t clear the glitch, try a reinstall of the latest firmware.
Still no success? Contact Customer Support.

 

Hope this helps/makes sense.

[Giffe61]

Thx, resetting the presets helped already!