loughie Posted November 13, 2022 Share Posted November 13, 2022 I updated my line 6 helix to the latest version and saved my presets as a backup. I was then left with the new factory presets but none of my own custom presets. I then put my old presets back into the helix but upon doing that it added back on the older factory presets. How to I get the new Factory presets and keep my old custom presets? Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted November 13, 2022 Share Posted November 13, 2022 On 11/12/2022 at 10:22 PM, loughie said: I updated my line 6 helix to the latest version and saved my presets as a backup. I was then left with the new factory presets but none of my own custom presets. I then put my old presets back into the helix but upon doing that it added back on the older factory presets. How to I get the new Factory presets and keep my old custom presets? Just take a new backup. As long as you have an old backup with all your presets, go ahead and do the factory reset again for the Helix. The factory reset will load the new factory/templates setlists. Once that is done, do a restore of your backup containing your user presets. However, in the dialog box for the restore backup expand the setlists and uncheck the factory/templates lists. That way they won't get overwritten with the old ones from your backup. At about 5:15 into the video below this fellow demonstrates the process of restoring a backup without overwriting the new Factory or Template setlists/presets. 1 1 Quote Link to comment Share on other sites More sharing options...
loughie Posted November 13, 2022 Author Share Posted November 13, 2022 Thanks! Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted November 13, 2022 Share Posted November 13, 2022 @loughie Some users have created Custom Presets in the Factory 1 or Factory 2 Setlists overwriting some of the Factory Presets. This would create a situation where those Setlists contained a combination of Factory Presets and user customized presets -- in the same Setlist. Should this be your scenario, restore your backup of those Setlists and then save any of your custom presets individually! Once you have done so, your Customized and individually saved Presets would be available for you to subsequently Import into any Setlist you wish. So after restoring Firmware 3.5's Factory Setlists, you'll be able to subsequently Import any of those individually saved Custom Presets from your Hard drive to any Setlist you wish. Hope this helps. 1 Quote Link to comment Share on other sites More sharing options...
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